Refund Policy

Last updated: May 27, 2025

General Policy

Due to the nature of our digital services and instant delivery system, all sales are generally final. However, we understand that circumstances may arise where a refund might be warranted. Refund requests must be submitted within 48 hours of purchase for consideration.

Refund Eligibility

Refunds may be considered in the following cases:

  • Service not delivered within promised timeframe (30 minutes)
  • Technical issues preventing document delivery or download
  • Double charging or payment processing errors
  • Service cancellation before document generation (within 1 hour of purchase)
  • System-generated errors in booking details

Non-Refundable Cases

  • After successful document delivery and verification
  • Visa rejection or travel plan changes
  • Incorrect information provided by customer during booking
  • Requests made after 48 hours of purchase
  • Services used for visa/immigration purposes

Free Modifications

We offer complimentary modifications within 24 hours of purchase as an alternative to refunds. Available modifications include:

  • Travel date adjustments
  • Passenger name corrections (spelling only)
  • Flight route modifications
  • Hotel booking adjustments
  • Addition of special requests or preferences

Refund Process

For eligible refund cases, follow these steps:

  1. Contact our support team via WhatsApp within 48 hours of purchase
  2. Provide your order ID, payment details, and reason for refund
  3. Our team will review your case within 24 hours
  4. If approved, refund will be processed to the original payment method
  5. Refund processing time: 3-5 business days for UPI/Bank Transfer, 5-7 days for International payments

Cancellation Fees

When refunds are approved, the following charges may apply:

  • Cancellation within 1 hour: No charges
  • Cancellation between 1-24 hours: 20% processing fee
  • Cancellation between 24-48 hours: 50% processing fee
  • After 48 hours: No refund available

Contact Us

For refund requests or policy questions:
• WhatsApp: +91 82184 00494 (24/7 Support)
• Email: ticketsdummyhelp@.com
• Response Time: Within 10 minutes

Note: We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting to our website. For disputes or special cases not covered in this policy, decisions will be made at management's discretion.